Tele-what? Taking the Mystery Out of Telehealth Counseling

Life in the time of COVID. There are a multitude of extra stressors that are occurring right now. People are being stretched in ways that they didn’t know existed. You might be feeling totally exhausted, stressed to the brim, anxious about what is to come, having issues with everyone in your family being stuck in the house, or feeling like things are out of control. On top of this — the typical things in your life are still going on.

Now, more than ever, people need to be aware of their mental health, how it has been affected, and what resources are available to help combat this.

Tele-counseling is one option for working through your struggles, emotions, frustrations, or just processing through this difficult time. Like traditional counseling, telehealth provides the same support and encouragement that you would receive in an in-person session and allows you to maintain physical safety, follow the social distancing guidelines, and still receive the help you need.

Tele-counseling is different, there’s no denying that. However, current research suggests that tele-counseling is just as effective as traditional counseling. A study completed by Andrews, Basu, Cuijpers, Craske, McEvoy, English, and Newby in 2018 compared traditional Cognitive Behavior Therapy to internet-based Cognitive Behavior Therapy and found that both were equally effective for treating anxiety and depression.

Let’s answer some questions about tele-counseling!

Tele-counseling won’t be as personal as in-person.

Your therapist will work to ensure that the same therapeutic relationship is provided though the tele-counseling session. Your therapist will use the same skills and training that are used in a typical session to understand you and your goals, provide the therapeutic relationship, and help you to feel supported.

How do I know that this is private?

Summit Family Therapy uses a secure, HIPAA-compliant service to provide the video connection for therapy. The therapist will be in an office, the same as if you were in the office.

There are some tips to provide privacy on your end. Some people have private space in their home. You can use headphones to ensure that others are not able to hear the therapist’s responses. You might consider leaving your home and finding a different quite space. Use this as an opportunity to get out of the house while respecting social distancing. Maybe take a drive and stop somewhere with a nice view, a park, or your favorite spot. The beauty of tele-counseling is that you can be anywhere, as long as you have internet and privacy.

I don’t have a computer with a camera.

Great news! You don’t need to have a computer. You are able to use your phone, tablet, or other device to participate in your tele-counseling session. There is an easy to download app for both IOS and Android that can be downloaded to any device with a working camera. If you have trouble with this, we can support you through getting this downloaded and coaching you over the phone.

I am not tech-savvy, this will be too difficult.

The program we use is simple and easy to use. You will get a link to your email to go to your private, virtual waiting room. When it is time for your session, the therapist will join you there — just like when they would find you in the office waiting room. Once you are in the session, there is nothing more you need to do.

What if I don’t like it?

Just like any therapy, if you aren’t happy, you don’t need to continue. If you find that you are feeling uncomfortable during the session, bring this up! Your therapist can help to process this and help you to make the best decision, for you, to move forward.

What are the benefits of tele-counseling?

Just like any therapy, this is a relationship and the same benefits exist; however, there are added benefits of using tele-counseling:

• You can attend sessions from anywhere • There is no drive time to the office •

• More flexibility in scheduling • Less risk of exposure to illness •

• Easy to access • Limited wait time •

• No need to change out of your pjs • Be in the comfort of your own space •

More questions?

Do you have more questions? Would you like to talk to a professional about what tele-counseling would be like for you? Give us a call and we would happy to talk more about how tele-counseling can change your life!

 

Resources

  1. Andrews, G., Basu, A., Cuijpers, P., Craske, M., McEvoy, P., English, C., & Newby, J. (2018). Computer therapy for the anxiety and depression disorders is effective, acceptable and practical health care:  An updated meta-analysis. Journal of Anxiety Disorders, 55, 70-78. https://doi.org/10.1016/j.janxdis.2018.01.001be