Name (Not Required)
First Name
Last Name
Counselor Name
*
We ask this only so that we can give direct feedback to our clinical staff. Please complete another survey if you work with multiple therapists.
Andrea Desatnick, MA, LCPC
Dr. Courtney Stivers, PhD, LMFT
Linda Cherry, MS, LCPC
Erica Ray, MEd, LCPC
Greta Long, BS, MA (in progress)
Hannah Dobson, MA, ALMFT
Jayshree Panchal, MA, LCPC
Joy Wolf, MSW, LCSW
Julie Cummings, MSW, LCSW, RN
Kate Mills, MA, LPC
Michelle Matzke, MA, LCPC
Nathaniel Oldenburg, MA, LCPC
Regina Bridges, MA, LCPC
Robin Hayles, MA, LCPC
Dr. Ryan Stivers, PhD, LMFT
Kaylee Yates, MA, ALMFT
Please rate your experiences with your counselor (Strongly Disagree to Strongly Agree):
*
If you work with more than one counselor, please submit more than one survey. This is so we are better equipped to provide direct feedback to each staff member. If you no longer attend sessions, please think back to when you were attending.
(-) I can comfortably talk about my issues with my counselor and feel ease with them. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
(-) My counselor understands me and the concerns I have. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
(-) The counselor offers relevant information that is helpful. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
(-) Counseling has helped me make progress towards my goals. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
(-) I feel like my counselor's approach is a good fit for me. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
(-) My counselor is receptive to my wishes and feedback. (+)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
What further feedback can we pass on to your counselor to help them improve for the next client?
*
Please rate your experience with our administrative staff and environment:
*
Tell us how our staff doing with communication, scheduling, and financial issues.
It was easy to schedule my first appointment and get a cost estimate.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The staff did his/her best to answer my questions about insurance, billing, and finances.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The front desk staff are professional and friendly.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The lobby, common areas, and office environment are welcoming and clean.
*
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
**I have not been to the office because I am a telehealth only client.
Do you have any suggestions for our support staff and/or environment?
*
Please tell us about your overall experience.
*
Yes, I would refer a friend, family member, or colleague to Summit Family Therapy.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Do you have any additional feedback so we can continue to improve our services for future clients?
*